Need help or information about your booking?
Our concierge team is reachable around the clock, every day of the year.
Whether it's a quick question, a change to your pickup, or an issue mid-trip — a real person picks up. We're not a chatbot, not a call-center cascade, not a ticket queue.
Reach us by phone, by email, or through the form on the left. We typically reply within minutes during the day and within the hour at night.
With Taxi Club, every interaction is handled by humans who know taxis, who know France, and who know your trip matters.
